Reputation management is the most critical factor in determining your marketing success. In this digital age, your company’s reputation, via reviews, is the new “word-of-mouth” advertising.

According to a recent article in Inc. Magazine, 91 percent of people read online reviews, and 84 percent trust online reviews as much as a personal recommendation. 68 percent of consumers form an opinion after reading one to six online reviews.

To maximize your opportunity to get new customers, you need to have a plan to generate a lot of high quality reviews, respond to reviews and promote your great reputation. We can create a customized reputation management program that will blow your competitors out of the water, and more importantly, generate new customers.

Denver Marketing Group uses state-of-the art tools and techniques to transform your business’ online reputation. For example, we offer a one-click review request platform that can help make the process of requesting reviews simple to execute. With this platform we can also manage replies to reviews from Google, Facebook, Yelp etc., as well as provide valuable reporting.

For example, we rolled-out our reviews program to a dental chain with 167 locations. When the program began, the average rating of all offices was 3.4 Google stars. Within 18 months, the average improved to 4.3 Google stars. This resulted in a 20% increase in online generates inquiries as a result of reviews.

If you are interested in improving your company’s online reputation, all you have to do is contact us for a free, no obligation consultation. If nothing else, you’ll get some free advice!